New LUTRON TouchPRO Wireless thermostat

Hello there Integrators.

This is exciting news .......check it out

Radek

Lutron has expanded its line of temperature controls with the addition of a co-branded Honeywell touchscreen thermostat called TouchPRO. The combination of Lutron and Honeywell technology offers consumers the convenience of controlling heating and cooling systems to save energy throughout the home. The thermostat communicates with Lutron systems that also control lights, shades and stand-by power from small appliances.

The TouchPRO Wireless thermostat, which features an intuitive touchscreen interface, is an easy way to add temperature control to your RadioRA® 2 and HomeWorks® QS control system. You can control this thermostat from keypads and mobile devices.

BHT and Warranty's -- What We Do

What happens if a piece of BHT installed equipment goes bad? A client recently had a Universal Remote Control ( http://www.universalremote.com/ ) go bad. I can only think of two other times this happened, but both times in the past the client or their cleaning staff had dropped them. In this case it appeared to be a short.
To facilitate things we sent over a messenger to pick up the bad remote and sent over a full programmed new remote from stock. We will deal with the RMA number and sending the remote back to the manufacturer and getting a new one. It should take about 2 weeks.
In the meantime our client was out about a day without the remote.